Scottish Law Online > Discussion Forum Community Home | Search | Contact
 
 
Welcome, Guest. Please Login or Register
 
Welcome to the Scottish Law Online forum.
Home Help Search Login Register



Page Index Toggle Pages: 1
Send Topic Print
Liability for mail order goods not received (Read 5307 times)
Grenache
Full Member
***
Offline


I Love YaBB 2!

Posts: 79
Liability for mail order goods not received
May 21st, 2012 at 11:05pm
 
Hello

A neighbour of mine ordered some goods from a mail-order supplier, but they failed to arrive.

She phoned them up, and the company said they had posted them a couple of weeks ago by second class post, but they had not asked for (paid for) recorded delivery, nor had they obtained a proof of posting.

The company is refusing to send replacements, and my neighbour (an older lady) is now out of pocket.

What are her rights?  Does the seller have to replace them even though there's no proof of posting?

Thanks.
Back to top
 
 
IP Logged
 
grumpy
God Member
*****
Offline


I love YaBB 1G - SP1!

Posts: 756
Gender: male
Re: Liability for mail order goods not received
Reply #1 - May 22nd, 2012 at 8:03am
 
The contract is not fulfilled as the company had to deliver the goods paid for. She should complain and say she will report them to trading standards if they don't fulfil their side of the bargain.
Back to top
 
 
IP Logged
 
Grenache
Full Member
***
Offline


I Love YaBB 2!

Posts: 79
Re: Liability for mail order goods not received
Reply #2 - May 22nd, 2012 at 11:19am
 
Thank you, Grumpy, I'll pass on that advice.
Back to top
 
 
IP Logged
 
Page Index Toggle Pages: 1
Send Topic Print
(Moderator: YaBB Administrator)



Scottish Law Online Scottish Law Online Quick links:
Scotland: Law Society - Scottish Courts - Scotland Legislation - Scottish Parliament
England: Law Society - Courtservice - DCA - Home Office - Law Commission
UK: BAILII - OPSI - Parliament - House of Lords - Direct Gov - Legal 500 - Chambers
Europe: Europa - ECJ - ECHR - Eur-Lex - Commission - Parliament - OEIL
World: WorldLII - AustLII - CornellLII - Findlaw - UN - ICJ - WTO - Lex Mercatoria
Best of the Web: Amazon - Google - Y!Music - IMDB - BBC News - Radio1 - TV - RoF
Shop Online with Amazon
Discussion Forum Kevin F Crombie 2009